Privacy Policy

Payment Processing

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Privacy Policy

Fung Kiu Limited operates qjkleathershoes.com as an online store for womens shoes. This Privacy Policy describes how Fung Kiu Limited collects, uses, discloses, and protects personal information. This policy applies to all visitors, customers, and users of qjkleathershoes.com. By using qjkleathershoes.com, you agree to the practices described in this Privacy Policy.

Information We Collect

Fung Kiu Limited collects personal information you provide directly. This information consists of your name, email address, shipping address, billing address, phone number, and order history. When you create an account, Fung Kiu Limited collects your name, email address, and password. When you place an order, Fung Kiu Limited collects your shipping address, billing address, email address, phone number, and product selections. When you contact customer service, Fung Kiu Limited collects your name, email address, phone number, and the content of your message.

Fung Kiu Limited collects usage data automatically. Usage data consists of your IP address, browser type, device type, operating system, pages viewed on qjkleathershoes.com, time spent on pages, links clicked, and referring URLs. Fung Kiu Limited collects this usage data through cookies, web beacons, and pixel tags.

How Information Is Used

Fung Kiu Limited uses personal information to process and fulfill orders, ship products to your shipping address, and send order confirmations to your email address. Fung Kiu Limited uses personal information to provide customer support, respond to inquiries, and resolve issues related to orders. Fung Kiu Limited uses personal information to create and manage your account, authenticate your login, and maintain your order history. Fung Kiu Limited uses personal information to send transactional messages: order updates, shipping notifications, and password reset emails. Fung Kiu Limited uses personal information to send marketing communications when you opt in, and you can opt out at any time. Fung Kiu Limited uses usage data to analyze site performance, improve product offerings, personalize your experience, detect fraud, and maintain security.

Cookies and Tracking Technologies

qjkleathershoes.com uses cookies and similar tracking technologies. Cookies are small text files stored on your device. Fung Kiu Limited uses essential cookies to enable core functionality: shopping cart operation, account login, and checkout. Fung Kiu Limited uses performance cookies to measure page load times, error rates, and traffic patterns. Fung Kiu Limited uses functional cookies to remember your language preference, currency selection, and region. Fung Kiu Limited uses advertising cookies to deliver relevant advertisements and measure campaign effectiveness. You can manage cookies through your browser settings. Disabling essential cookies may prevent checkout and account access. Fung Kiu Limited does not use cookies to collect payment card details.

Payment Processing and Security

Fung Kiu Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes. All payment transactions are securely handled by third-party payment gateways. Fung Kiu Limited does not retain payment card details. When you submit payment information, the third-party payment gateway processes the transaction and returns only a confirmation status and a transaction identifier. Fung Kiu Limited uses industry-standard administrative, technical, and physical safeguards to protect personal information. These safeguards are encryption in transit, access controls, and regular security reviews. No method of transmission over the internet is completely secure. Fung Kiu Limited cannot guarantee absolute security.

Sharing of Information

Fung Kiu Limited shares personal information with service providers that perform functions on behalf of Fung Kiu Limited. These service providers are payment gateways, shipping carriers, email delivery providers, customer support platforms, and analytics providers. Fung Kiu Limited requires service providers to protect personal information and use it only for the services they provide. Fung Kiu Limited may disclose personal information when required by law, regulation, legal process, or governmental request. Fung Kiu Limited may disclose personal information to protect the rights, property, or safety of Fung Kiu Limited, customers, or others. Fung Kiu Limited does not sell personal information to third parties.

Data Retention

Fung Kiu Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Fung Kiu Limited retains order information for accounting, tax, and legal compliance. Fung Kiu Limited retains account information until you delete your account. Fung Kiu Limited retains usage data for the period necessary to analyze site performance and security. When personal information is no longer needed, Fung Kiu Limited deletes or anonymizes it.

Your Rights and Choices

You can access, correct, or delete your account information by logging into your account on qjkleathershoes.com or by contacting Fung Kiu Limited at [email protected]. You can opt out of marketing emails by clicking the unsubscribe link in each marketing email. You can manage cookies through your browser settings. You can request a copy of your personal information by contacting Fung Kiu Limited at [email protected]. Fung Kiu Limited will respond to verified requests within the time required by applicable law.

Children's Privacy

qjkleathershoes.com is not intended for children under 13 years of age. Fung Kiu Limited does not knowingly collect personal information from children under 13. If Fung Kiu Limited learns that a child under 13 has provided personal information, Fung Kiu Limited will delete that information.

International Data Transfers

Fung Kiu Limited may transfer personal information to countries outside your country of residence. These countries may have different data protection laws. Fung Kiu Limited takes steps to ensure that transfers comply with applicable law and that personal information receives adequate protection.

Changes to This Privacy Policy

Fung Kiu Limited may update this Privacy Policy. Fung Kiu Limited will post the updated Privacy Policy on qjkleathershoes.com. Your continued use of qjkleathershoes.com after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

For questions about this Privacy Policy, contact Fung Kiu Limited at [email protected], +852 6388 8812, or Flat C, 22/F, Shan Kwong Court, 15 Shan Kwong Road, Happy Valley.